Privacy Statement

Introduction

We are committed to protecting the privacy of visitors to the website in accordance with the Data Protection Act 1998 (the "Act"). Please read the following information which will help you understand how your personal data may be used.

Information we collect about you

We will only collect information from you which will assist us in providing a service to you, as requested by you. We will not keep your personal data for longer than necessary to provide the service, or as required by law.

We will use the information you provide to determine the availability of our services to you. We use an automated process that helps us decide whether there are agents in your area and whether you meet our eligibility criteria. When you submit your details for online application we use SSL encryption to protect your information.

Disclosure to 3rd parties

We may disclose your information to our agents, group companies, regulators or third party research organisations. We will not disclose your information to any other parties except where we are required to so by law or under the protection of a contract which will protect your rights and to carefully selected third party companies for marketing purposes (please see the direct marketing declaration below for more information).

We may also compile and disclose statistics about our users and their preferences. However, these statistics are anonymous and do not identify individual users

Other disclosures

When you visit our site a small piece of code called a cookie will be down loaded to your computer. We do this so we can tailor your visit and make the experience faster and easier. Many websites use cookies. For further information about cookies please visit www.aboutcookies.org . If you switch the cookies off you may not be able to access or use all the parts of our site.

Children

You must be over the age of 18 to use this Website. Children are not permitted to use this Website.

Direct marketing

We may contact you by post, telephone and/or email (or such other channel we may adopt from time to time) about services and/or products offered by us, or by other group companies which we consider to be of interest to you.

We may provide your information to other Provident Group Companies and other carefully selected companies who may contact you with information which may be of interest to you.

You have the right at any time to stop us from contacting you or giving your details to others for marketing purposes. If you wish us to stop, please write to the DPA Officer, Colonnade, Sunbridge Road, Bradford. BD1 2LQ, call freephone 0800 4096654 or email us at customerservices@provident.co.uk.

Data Protection Compliance Officer

If you want to know what data we hold about you, or to have access to that data, or amend it on accordance with the "Act", please contact the DPA Officer at the above address.