As Provident visits you in your home in order to provide cash loans to your door, Provident are known as doorstep lenders- we loan you the money you need right on your doorstep.
As we are a responsible lender, all customers must fill out a ‘request to call’ form which gives the Agent permission to discuss loans with the customer and also details when the Agent will visit to collect repayments. This ensure customers know when their agent will be round and what payment is expected.
Am I Safe?
Yes. From 2008, as part of the recruitment process, the Agents are vetted and must have a Criminal Records Bureau Check (CRB). The Agents must also produce references.
What’s The Difference To Online Loans?
If you work irregular hours and can’t be in the house to see your Agent, then an online loan may best suit your needs.
However, if you prefer a more personal service, Provident doorstep loans are delivered to your home by an Agent, who then collects your weekly repayments face to face. If you run into difficulties, they are in the best position to understand your circumstances and so can help you work out the best way to repay your loan.
Do Doorstep Loans Affect My Credit Rating?
With doorstep loans, we share payment records with the credit reference agencies. If you’re having difficulty making your weekly repayments you should speak to your Agent, who will often be able to help you.
What makes Provident Different
We care about you, our customers.
No hidden charges ever- even if you miss repayments
We don’t give you a loan knowing you can’t afford to pay it back.
We don’t increase the APR if you miss a payment.
97%† of our customers agree Agents are friendly.