1. Your access to, and use of, this website constitutes your acceptance of these terms of use which take effect on the date from which you first use this website.
2. All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Provident Financial Management Services Ltd . You may download one copy of any of the material displayed on this website for non-commercial personal or internal use only; but you must retain all copyright and other proprietary notices contained on or in relation to such material. You may not copy, reproduce, download, republish, broadcast, transmit, display, modify or re-use the materials on this website for any other purpose.
3. Links contained in this website lead to websites not under the control of Provident Financial Management Services Ltd and Provident Financial Management Services Ltd is not responsible for the contents of any linked site or any link contained in a linked site. Links provided on this website are provided to you only as a convenience and the inclusion of any link does not imply endorsement by Provident Financial Management Services Ltd of, and Provident Financial Management Services Ltd accepts no liability in respect of the content of, any such linked site. Linking to any linked sites is at your own risk.
4. The trade marks, logos, names and images displayed on this website are the registered or unregistered trade marks of Provident Financial Management Services Ltd and others. Nothing in this website should be taken as conferring by implication, estoppel or otherwise any licence or right to use any trade mark displayed on this website without the prior written approval of Provident Financial Management Services Ltd or such third party as may own the relevant trade mark.
5. While care has been taken in the preparation of this website to ensure that the information contained on it is accurate, no warranty or representation of satisfactory quality or fitness for a particular purpose, non-infringement of title, whether express or implied, is given, nor is any warranty or representation given that the information and materials contained on this website are free from errors or inaccuracy.
6. Nothing in this website constitutes investment advice and should not be taken as a recommendation to buy, sell or hold any securities in Provident Financial Management Services Ltd or to buy any of its financial products, and does not constitute an offer to sell or the solicitation of an offer to buy any such securities. The price of shares and the income from them can go down as well as up. Past performance does not necessarily give a guide for the future. If you are in any doubt as to what action you should take, you should consult an independent adviser. Provident Financial Management Services Ltd is regulated in its home credit and insurance activities.
7. To the extent permitted by applicable laws, no liability is accepted for any direct, indirect or consequential loss or damage however resulting from the access to and use of this website and the information and materials contained on it.
8. You are not entitled (nor shall you assist others) to set up any other link to this website (whether via hypertext linking, deep-linking, framing, tagging or otherwise) without the prior written consent of Provident Financial Management Services Ltd . All requests for consent will be dealt with promptly.
9. Your authorisation to use this website automatically terminates without notice if in Provident Financial Management Services Ltd 's sole discretion you fail to comply with any of these Terms of use. On termination, you must cease all use of this website and destroy all and any materials copied directly or indirectly from this website.
10. These Terms of use are governed by the laws of England. If any provision of the foregoing is held to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
11. Provident Financial Management Services Ltd may at any time revise these Terms of use without notice by posting changes on-line. You are responsible for reviewing all information posted on-line and the continued use of this website after changes are posted constitutes your acceptance of the modified Terms of use.
12. In the event that you purchase unsatisfactory goods or services using a voucher, you may have a right to sue either the retailer or ourselves as the supplier of the voucher or both.
Hampers Terms and Conditions
Please read these Conditions carefully. They set out important information about the terms upon which Provident sells hampers.
1. Parties: The Seller is Provident Personal Credit Limited (Company number 146091) whose registered office is at Colonnade, Sunbridge Road, Bradford BD1 2LQ (“Provident”). The Customer (“You”) is anyone placing an order with Provident on these Conditions. The Supplier is Park Retail Limited (Company No. 402152) whose registered office is Valley Road, Birkenhead, Merseyside CH41 7ED (“Park”).
2. Prices: All prices shown in the Christmas catalogue (“the Catalogue”) and World Cup flyer (“the Flyer”) are inclusive of delivery costs and any applicable VAT. Should there be any changes in taxation which affect the price of the goods, Provident reserve the right to adjust such price accordingly.
3. Order Process: All orders are placed and accepted subject to conditions. All Products shown in the Flyer are subject to availability. By placing an order with Provident You agree to making all required payments. Upon payment in full Provident will supply You with the hamper you have selected. Your hamper will be supplied by Park Retail Limited acting on behalf of Provident. Owing to delivery constraints this offer is only available on the UK mainland.
IMPORTANT: On You placing an order, Provident will notify Park and place a conditional order with Park on Your behalf. At that point You are NOT committed to pay Provident the full price of the hamper and may ask for a refund less any cancellation charge. At the point of Provident confirming the order, Provident will be committed to pay Park the hamper price. You will be notified prior to Provident confirming that order. If You do not cancel Your order before 23rd April You agree You will be liable for the full cost of the hamper and Your right to a refund will be lost.
4. Payment: You will be required to make regular payments and to have paid the price in full prior to despatch of the hamper which will be in early June. An agent will call to Your home on a weekly basis to collect Your payments. Your payments will be recorded in a payment book which You will retain. It is Your responsibility to ensure Your agent signs the book against each payment made in order to maintain an accurate record of Your payments.
IMPORTANT: Your money will be paid into an account wholly controlled by Provident Financial plc (Company Number 668987) whose registered office is at Colonnade, Sunbridge Road, Bradford BD1 2LQ. This will be held separately from Provident and will not be used for any purpose of either business.
5. Refund and Cancellation Charge: You may cancel this order and receive a refund any time prior to Provident confirming Your order with Park. Provident reserve the right to charge a cancellation fee to cover administration costs. This charge will equal 5% (or £20, whichever is the lesser) of the total order value and will be deducted from
the sum refunded.
6. Delivery: Items will be delivered in good time for the World Cup provided your account is paid in full. Delivery of Your hamper will be detailed in the delivery advice letter You will receive from us or Park on our behalf during May. If You do not wish to take delivery of the hamper on the date specified You must notify Park as soon as possible. Park will use its reasonable endeavours to deliver on a date You select. In the event of non delivery due to incorrect information supplied by You, or if the intended recipient refuses to accept the delivery, Provident reserves the right to make a charge for re-directing/re-sending the consignment. All items should be received in a satisfactory condition. In the unlikely event that any item is not suitable for use or is damaged, please contact Park’s Careline Team on 0845 267 0264. Every effort will be made to supply the exact item ordered. However, if it is necessary to supply a substitute item because of availability, Provident reserve the right to supply an item of equal or greater value instead.
7. Alcoholic Products: Some of the products offered for sale include intoxicating drinks. In accepting these terms and conditions You are confirming that You are over the age of 18 and legally allowed to purchase alcoholic drinks and that they are not being purchased for anyone under the age of 18.
8. Limitation of Liability: Provident's liability for misdelivery or defective products purchased from the Flyer shall, howsoever it arises including negligence, be limited to the value of Your order save in relation to liability for death or personal injury.
9. Use and disclosure of information: By signing this Contract You agree that Your information may be used for all purposes connected with the performance of the Contract including, if necessary, debt tracing and fraud prevention and that We and others in the Provident Group may use information about You and Your account for the management of any of Your credit accounts including the following specific purposes; making credit decisions; tracing and debt collection; fraud prevention and detection; market research managing collections.
10. Marketing: Provident want to tell you about products available from it and other group companies and other carefully chosen organisations. We will contact you with information about products and services for so long as You are a customer and for up to 12 months after You have paid up your account. If You do not wish to receive such information or wish to opt out of receiving such at a later date You may do so by contacting your Agent or by writing to Customer Relations, Provident Personal Credit Limited, Colonnade, Sunbridge Road, Bradford, West Yorkshire BD1 2LQ or telephone 0844 736 9901.
11. Governing Law: This Contract shall be governed by and construed in accordance with the laws of England and Wales and be subject to the non-exclusive jurisdiction of the courts of England.
