What our customers say

It’s great when we hear customers say good things about us. It makes everything we do worthwhile.

 

Here’s what some of our customers have to say. If you want to share your Provident experience with us,

good or bad then please contact us.

 

Denise is from Leeds and has taken advantage of both our home credit loans and Provident Money Card.

I’d recommend Provident to anyone as it’s so straightforward and convenient. Our agent, Fran, is marvellous. She always does her best for us.

Dennis lives in Great Yarmouth and likes the speed and convenience that Provident provides.

I had my first Provident loan when I was 18, and I’m 43 now so I think that’s a good indicator of customer satisfaction!

George is from Halifax and has been a Provident customer for more than three decades.

There have been times when we’ve struggled with unexpectedly high bills and without Provident we simply wouldn’t have been able to pay them. Our agent Paula is like one of the family now and she’s also been a great help to us during difficult times.

Lisa lives in Newcastle and mainly uses her loans to treat her two daughters at Christmas.

I used to find it very daunting going to the bank to ask for a loan, knowing I was more than likely to be turned down. Now my agent visits me weekly and she’s always lovely and willing to help.

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