Compare the price of home collected and other cash loans available in your area at www.lenderscompared.org.uk

Important update about

our loans service

Proposal for the payment of compensation claims through a scheme of arrangement

A legal process called a scheme of arrangement (the “Scheme”) is being proposed for the purpose of assessing and paying compensation claims against Provident Personal Credit Limited ("PPC") (which traded under the brand names Provident, Glo and Satsuma) and Greenwood Personal Credit Limited ("Greenwood") for unaffordable lending. The Scheme would cover customers to whom loans were given by Provident, Glo, Satsuma or Greenwood, or who may have guaranteed a loan from Glo, between 6 April 2007 and 17 December 2020.

 

If you received a loan from PPC, or guaranteed a loan from Glo, between 6 April 2007 and 17 December 2020, you can visit Provident Scheme of Arrangement website where you will be able to view more information about the Scheme and next steps if you think you may have a claim. It is important that customers take the necessary action if they believe they may have a claim as failing to do so may result in customers not receiving compensation.

Stop to lending

Over the years, we’ve been proud to help people who need a loan and can’t get one elsewhere. However, the tough economic situation has resulted in us making the difficult decision to stop lending.

 

As of 10th May, we won’t issue any new loans. This includes new loans to existing customers. To find out more read our FAQs. If you have money worries, we’ve also included some handy links below that you might find helpful.

 

As an alternative, for details of other home collected and cash loans in your area, you can visit www.lenderscompared.org.uk

 

If you’ve recently applied for a loan or have a loan in progress

  • If you’ve already signed your loan agreement, you’ll still get your loan
  • If you’ve not yet signed your loan agreement, unfortunately we won’t be able to finish your application

Your Rep will get in touch to talk you through what this means for you. They’ll also be able to answer any questions you might have. You can also read our FAQs.

 

Existing loans

We’re focused on looking after existing customers and their loans. We’re still here to help.

 

If you’ve already got a loan with us, it’s important that you continue to repay your current loan(s). Keeping up with your payments will have a positive impact on your credit score. We understand it’s a difficult time due to Covid-19, so speak to your Rep if you can’t make a payment. There are ways they can help you.

 

Visit our make a payment page to find out about the different ways you can pay. 

 

You can find out more by reading our FAQs or by speaking to your Rep.

 

Money worries

If you’re struggling with money there is help and support available to you. We’ve popped some links below that you might find helpful. You can also read our FAQs.  

 

Financial difficulties

Step Change

Free, confidential and expert debt advice online or over the phone.

 

 

 

www.stepchange.org

 

0800 138 1111
Mon-Fri 8am-8pm
Sat 8am-4pm

National Debt Line

Free advice and help to work out your budget. They give you debt solutions suitable to your financial situation.

 

www.nationaldebtline.org

0808 808 4000
Mon-Fri 9am-8pm
Sat 9.30am-1pm

Citizens Advice 

Citizens Advice offer the knowledge and confidence you need to find your way forward.

 

 

www.citizensadvice.org.uk

0344 411 1444
Mon-Fri 9am-8pm
Sat 9.30am-1pm

Personal difficulties

Cruse Bereavement

Support, advice and information when someone dies.

 



www.cruse.org.uk

0808 808 1677
Mon-Fri 9am-5.30pm

 

Macmillan Cancer Support

Physical, emotional and financial support to help you live life as fully as you can.

www.macmillan.org.uk

0808 808 00 00
7 days a week,
8am-8pm

Mind

Advice and support to empower anyone experiencing a mental health problem.

 


www.mind.org.uk

0300 123 3393
Text 86463
Mon-Fri 9am-6pm

Samaritans

Provide emotional support to anyone in distress, struggling to cope or at risk of suicide.

www.samaritans.org

116 123
Open 24/7
365 days a week

 

Shelter

Helps people in housing need by providing advice and practical assistance.


www.shelter.org.uk

0808 800 4444
8am-8pm weekdays,
9am-5pm weekends

 

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