Rating collated from feedback received during the last 12 months.
"Great positive experience friendly customer support and excellent customer service. Would certainly recommend your service to anyone who asked. Looking forward to being a long term loyal customer with you"
Feefo comment from 24/07/2018
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If accepted in principle, a member of our team will come to your home and will carry out an affordability assessment as part of the application process. In order to continue your application you’ll need to provide proof of your ID, address and income.
You can view the full list of accepted proof of ID and income here.
You can pay online or over the phone using our automated payment line. It's quick, secure and easy to use. And, while it won't replace a visit from your Customer Experience Manager, it can help you stay on track with your payments.
We make the effort to understand your personal circumstances,
not just your credit score.
Provident loans are different from other loans because we visit you in your home.
Find out what documents you need for proof of ID, address and income here.
We put customers at the heart of everything we do. If you are approved for a cash loan with us, you not only get money delivered right to your door but a face to face service. A member of our team will discuss your loan requirements, explain your loan agreement and repayment options to you and to answer any questions you may have about your loan.
We only lend to customers when we believe they can afford to repay. There are no extra charges so you’ll always know the full cost of your loan upfront.