Existing customer questions
For all the answers to your most asked questions and the best way to contact us.
Apply for a £100 - £1,000 loan, subject to affordability
Manageable weekly repayments
No hidden charges
Money to your door
How much you need to borrow
100
£100
£1000
Over how many weeks
Term
Term
Weekly Payment
Weekly Payment
APR
APR
Total to repay
Total to repay
Customer Feedback
Rating collated from feedback received during the last 12 months.
"It's the first time I ever used a service like this and I have to say I have been treated with respect and and everything about using the service was explained thoroughly putting my mind totally at ease."
Feefo comment from 07/03/2017
You can read our customer's comments here. More>>
Proof of ID, address and income
If accepted in principle, a member of our team will come to your home and will carry out an affordability assessment as part of the application process. In order to continue your application you’ll need to provide proof of your ID, address and income.
You can view the full list of accepted proof of ID and income here.
Want to make a payment?
You can pay online or over the phone using our automated payment line. It's quick, secure and easy to use. And, while it won't replace a visit from your Customer Experience Manager, it can help you stay on track with your payments.
Tell us your situation
We make the effort to understand your personal circumstances,
not just your credit score.
New to home credit?
Provident loans are different from other loans because we visit you in your home.
Thinking about taking out a loan?
Find out what documents you need for proof of ID, address and income here.
Why Provident?
We put customers at the heart of everything we do. If you are approved for a cash loan with us, you not only get money delivered right to your door but a face to face service. A member of our team will discuss your loan requirements, explain your loan agreement and repayment options to you and to answer any questions you may have about your loan.
We only lend to customers when we believe they can afford to repay. There are no extra charges so you’ll always know the full cost of your loan upfront.
