That's why we consider all circumstances:
If accepted in principle, a member of our team will call you to carry out an affordability assessment as part of the application process. In order to continue your application you’ll need to provide proof of your ID, address, income and a video of yourself asking for a loan from us.
You can view the full list of accepted proof of ID and income here.
You can pay online or over the phone using our automated payment line. It's quick, secure and easy to use. And, while it won't replace a visit from your rep, it can help you stay on track with your payments.
We make the effort to understand your personal circumstances,
not just your credit score.
Provident loans are different from other loans because we normally visit you in your home. Due to the Coronavirus pandemic most home visits have been stopped until further notice.
Find out what documents you need for proof of ID, address and income here.
We put customers at the heart of everything we do. If you are approved for a loan with us, you would normally get the money delivered right to your door or bank account. At the moment due to the Coronavirus pandemic we're sending the money straight to your bank account only. A member of our team will discuss your loan requirements, explain your loan agreement and repayment options to you over the phone and answer any questions you may have about your loan.
We only lend to customers when we believe they can afford to repay. There are no extra charges so you’ll always know the full cost of your loan upfront.