About us

At Provident, we put our customers at the heart of our business and have been doing so since 1880. We aim to lend a helping hand where some other lenders won’t, offering cash loans between £100- £1,000 over a range of repayment terms. What’s more, we provide a face to face service which many customers may not get with other lenders.


Our business is built upon the relationships Agents develop with our customers.


If you apply for a Provident loan, a local Agent will take you through your loan options and application, as well as discuss any questions or queries you may have. Our face to face service means you are supported not only throughout your application process but your repayment period too.


Agents only lend customers amounts which they know customers can afford to repay. As there are no extra charges you always know the full cost of your loan upfront.


Consumer Credit Association (CCA)

We voluntarily follow the CCA’s code of practice which sets out the standards of business practice for members of the CCA. This means customers get extra peace of mind from knowing that this additional protection exists.


Provident in the community

We believe people are at the heart of our business and therefore we strive to offer a community programme that aims to benefit those who live and work in the areas in which we operate. Click here to find out more.


Rating collated from Feefo responses over the last 12 months.



Interested in a job or Agent role with Provident?  Click here to find out more