You can pay online or over the phone using our automated payment line. It's quick, secure and easy to use. And, while it won't replace a visit from your Customer Experience Manager, it can help you stay on track with your payments.*
All you need is:
It's available 24/7 so you can ring when it's convenient for you.
You can also use the payment line to make a payment for somebody else providing:
*Card payments are not intended as anything more than a short term alternative to paying your Customer Experience Manager during their weekly visit. If your circumstances have changed, meaning you are frequently unable to pay during your usual arranged time, then please discuss your change in circumstances and the options available to you by calling our customer services team on 0800 096 6064.
If you wish to cancel your new loan agreement you can do so by informing us and repaying the amount of credit you borrowed plus a daily interest charge. This must be done within 30 days. If you wish to do this today, please call our customer services team on 0800 096 6064.