Rating collated from feedback received during the last 12 months.
"Great positive experience friendly customer support and excellent customer service. Would certainly recommend your service to anyone who asked. Looking forward to being a long term loyal customer with you"
Feefo comment from 24/07/2018
Doorstep loans, also known as home collection loans and home credit loans, are a type of personal loan. As the name suggests, the cash loan is delivered to your doorstep.
Doorstep loans give customers an opportunity to discuss their credit needs and financial circumstances face to face in their home. Many customers prefer this service as it enables them to fully manage their repayments in the comfort of their home, at a time and day that suits them. It also allows customers to discuss their finances in private, an advantage doorstep loans have over other types of credit.
A member of our dedicated team will visit your home on a weekly basis to collect your loan repayments.
All Provident employees carry official ID at all times, so you'll always know who you're talking to.
With a Provident doorstep loan there are no hidden charges or fees for late payments. If you encounter any problems repaying your loan our team will be able to discuss your circumstances and what options are available to you.
You can apply for a Provident loan in three steps:
When you’re looking to borrow money, arranging to have a cash loan delivered straight to your door can be a straightforward and convenient option.
Just like other kinds of borrowing, a doorstep loan can either have a positive or negative impact on your credit rating, depending on how well you manage it.
Discuss this with your Customer Experience Manager (CEM) on the next time they visit
If you find yourself in a situation where you think you can’t make your next repayment or you’re struggling with how much you need to repay, speak to your CEM or Click here to find out more.
In short, yes. We look at a number of things including your credit rating, income and outgoings to see what you can afford before making any decisions. This is to ensure you can afford your repayments throughout the life of the loan.