Existing customer questions
For all the answers to your most asked questions and the best way to contact us.
Want to make a payment?
You can pay online or over the phone using our automated payment line. It's quick, secure and easy to use. And, while it won't replace a visit from your Customer Experience Manager, it can help you stay on track with your payments.
Click here for more information
Proof of income
If you're applying for a further loan don't forget to have your proof of income documents ready for when your home visit. To remind yourself of what documents are accepted for proof of income click here.
Need to replace your old washing machine, or a cooker that’s seen better days? You could get the cash you need and spread the repayments with a Provident loan – which could be really handy if you’ve seen a great-value replacement.
As an existing Provident customer you might be able to borrow up to £2,500; subject to affordability. Use our loan calculator at the bottom of this page to see how much a cash loan could cost.
To arrange a home visit or apply for a loan contact your Customer Experience Manager.
Tips on budgeting for holiday activities
Here's a few tips on how to make the most of your holiday, whether you're looking to explore the local area, try out a new sport or indulge in some pampering.
Tips on how to budget for your holiday
Whether its a week in a caravan, a short city break, a week in the sun or a once in a lifetime trip to somewhere exotic it's often a good idea to plan in advance and create a budget.
Find out how to win the food shop war against those tempting but money-draining deals and make your money go further before you reach the tills.
Difficulties with your loan
You don't have to struggle alone. Find out what you can do.
How much you need to borrow
100
£100
£2500
Over how many weeks
Term
Term
Weekly Payment
Weekly Payment
APR
APR
Total to repay
Total to repay
To arrange a home visit for a new loan contact your Customer Experience Manager.
Don't forget to have your proof of income documents ready for your home visit. To find out what is accepted proof of income click here.
"The customer service is brilliant I would definitely take another loan and I would recommend provident to my friends and family"
Feefo comment from 11/05/2017
