We've popped some links and information below that you might find helpful.
We know that Covid-19 is making life difficult for many of our customers. We’ll do what we can to help you get through these troubling times. If you have any questions about your loan, please get in touch with your Rep. They’ll be happy to help you. You can also get in touch with them if you’re looking for another loan. They’ll talk you through your options, subject to affordability. Find out more on our Coronavirus update page.
If you find that you can’t make your next payment, please don’t worry. We won’t charge you for missed or late payments. The best thing to do is to let us know as soon as you can so we can help you. We might be able to reduce your payments or set up a payment deferral for you. A payment deferral is where you don’t make payments for a short amount of time. If you've been impacted by COVID-19 we can offer you a payment deferral of up to 6 months. We won't report missed or partial repayments on your credit file during this time. Visit our loan repayment difficulties page to find out more or get in touch with your Rep.
We might be able to help, subject to affordability. Give your Rep a call to talk through your options and to find out more. You can also use our loan calculator below to get an idea of how much your repayments could be.