Customer reviews

We like to know what our customers think about our service. That’s why we ask them!


We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say and to make sure we’re providing the best service we can.


You don’t just have to take our word for it! See what our customers think…


Source: Feefo live feed

Customer Experience


From 2561 Reviews

Feedback for Provident has been compiled from 2561 customer reviews


Amazing service

Thought it was good but I wished for more to help me just before Xmas

Was a positive experience

Friendly and convinant

Excellent customer service.. hassel free.

Very good and very helpful will be recommending to friends


Fantastic and efficient service from start too finish able too answer all answers

Friendly, fast and efficient service

Fast and quick cash on your doorstep. Lovely friendly agent aswell.

Very quick and helpful.thanks

Pleased with everything..agent was friendly and informative

Was very pleased with my amount & Louise is lovely .

Great service with perfect agent

quick and easy

Got accepted for 500 online but only 150 when put through in front of me

Very plain and helpful explaination onto loam.

Good service

Was amazing. Best service I've had on door loans so happy with my purchase and my agent

Excellent service