Customer reviews

We like to know what our customers think about our service. That’s why we ask them!

 

We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say and to make sure we’re providing the best service we can.

 

You don’t just have to take our word for it! See what our customers think…

 

Source: Feefo live feed

Customer Experience

4.8/5

From 3244 Reviews

Feedback for Provident has been compiled from 3243 customer reviews

Customer Experience

Trusted User

Today

Good

Customer Experience

Trusted User

Today

Les, the agent was friendly and he explained everything about my loan. Really happy with the service. Will definitely recommend to my friends and family.

Customer Experience

Trusted User

1 days ago

They gave me a loan when I was in need.u really appreciated it.also my agent is very respectful.

Customer Experience

Trusted User

1 days ago
From start to finish fast and friendly service

Customer Experience

Trusted User

1 days ago

The agent was fantastic at her job, couldn't help us enough. Thank you Danielle

Customer Experience

Trusted User

1 days ago

Loan excellent

Customer Experience

Trusted User

1 days ago

Great wen you are in need :)

Customer Experience

Trusted User

1 days ago

Friendly agent ...

Customer Experience

Trusted User

2 days ago

Brilliant and helpful advise by liz and very greatfull for her ongoing support.

Customer Experience

Trusted User

2 days ago

Customer Experience

Trusted User

2 days ago

Excellent professional and friendly service

Customer Experience

Trusted User

2 days ago

Helpfull fast and polite service

Customer Experience

Trusted User

2 days ago

very polite helped through the whole experience well would recommend to family and freinds

Customer Experience

Trusted User

2 days ago
I have rated provident as the best five star loan company

Customer Experience

Trusted User

2 days ago

i got a loan off provident was easy and agents are really friendly

Customer Experience

Trusted User

2 days ago
The staff were polite and answered any questions I had and explained everything to me.

Customer Experience

Trusted User

2 days ago

Gordon has been great and very friendly, easy to talk to.

Customer Experience

Trusted User

2 days ago
I wrote below, the agent who completed my loan & visits my home couldn't be more friendly. I would definitely recommend & use again. I cannot compliment my new agent Carol enough.

Customer Experience

Trusted User

2 days ago

Well I'm happy with service thanks

Customer Experience

Trusted User

2 days ago
great servis

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