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Customer reviews

We like to know what our customers think about our service. That’s why we ask them!

 

We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say and to make sure we’re providing the best service we can.

 

You don’t just have to take our word for it! See what our customers think…

 

Source: Feefo live feed

Customer Experience

4.8/5

From 1839 Reviews

Feedback for Provident has been compiled from 1839 customer reviews

Customer Experience

Trusted User

Today
They went above and beyond to help me get my first lone.

Customer Experience

Trusted User

Today

Customer Experience

Trusted User

Today
Friendly and friendly helpful staff

Customer Experience

Trusted User

Today

Amazing

Customer Experience

Trusted User

Today

Great service, very friendly person was coming

Customer Experience

Trusted User

Today
Really good wouldn't go anywhere else now that they have helped me I invisage staying with them quite a while

Customer Experience

Trusted User

Today

Yes I would recommend them the lady who arranged loan for me was very polite and helpful

Customer Experience

Trusted User

Today
Five stars the agent was very polite and helped me really A lot.

Customer Experience

Trusted User

Today

The representative was very nice and polite

Customer Experience

Trusted User

Today
Awesome very straight to the point

Customer Experience

Trusted User

Today

Agent Mike very helpful & friendly credit to ur company

Customer Experience

Trusted User

Today
Excellent service ,would recommend,agent was understanding,explained every thing,was patient,could ask any questions,wasn't rushed to make decision

Customer Experience

Trusted User

Today
Everything about the service was excellent.

Customer Experience

Trusted User

Today
Service was okay . Can’t fault the agent she did everything right just feel it’s a lot of information needed .

Customer Experience

Trusted User

Today

not bad

Customer Experience

Trusted User

Today
They hell wen I was in hole and thanks

Customer Experience

Trusted User

Today

Very good services

Customer Experience

Trusted User

Today
So very quick No messing about. Get asked a few questions next minute you got cash in ya hands. 5 Stars from me.

Customer Experience

Trusted User

Today

good a helpfull

Customer Experience

Trusted User

Today
Great, very easy and quick, a few hours between online application and rep calling round

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