Customer reviews

We like to know what our customers think about our service. That’s why we ask them!

 

We use Feefo, an independent review service, to ask our customers what they think about our loans and the service they have experienced. We do this to make sure our customers have a say and to make sure we’re providing the best service we can.

 

You don’t just have to take our word for it! See what our customers think…

 

Source: Feefo live feed

Customer Experience

4.8/5

From 3294 Reviews

Feedback for Provident has been compiled from 3293 customer reviews

Customer Experience

Trusted User

Today
Christine was brilliant she went through all the details and explained everything well

Customer Experience

Trusted User

Today
Brilliant service well recommended

Customer Experience

Trusted User

Today
Got us out of a mess

Customer Experience

Trusted User

Today
the agent who called was very friendly and helpful

Customer Experience

Trusted User

Today
Very good service

Customer Experience

Trusted User

1 days ago
Was well happy with the lady that come to my house very nice and helpful would recommend you to people

Customer Experience

Trusted User

1 days ago
Great service polite staff good job all round

Customer Experience

Trusted User

1 days ago
Just a great non stressing way with all and the lady Mary I have is amazing

Customer Experience

Trusted User

1 days ago
simple, and a lovely agent!

Customer Experience

Trusted User

1 days ago

Customer Experience

Trusted User

1 days ago
Wonderfull service and the agent is very polite and helpful a credit to any company

Customer Experience

Trusted User

1 days ago
Excellent prompt service. Extremely friendly and helpful. Understood my requirements exactly and explained everything in easy to understand ways of repayment. No unnecessary sales jargon. Fantastic!!!!

Customer Experience

Trusted User

1 days ago
a little bit slow at first b but ok now, good

Customer Experience

Trusted User

1 days ago
A very friendly service Jamie was very polite and helpful

Customer Experience

Trusted User

1 days ago
I thought it was quick and friendly

Customer Experience

Trusted User

1 days ago
brak punktualnosci. jestem umuwiony na 19, jest 20 a jego nie ma jak dlugo mam czekac.nie

Customer Experience

Trusted User

1 days ago
the aent was very friendly kept us well informed and explained everything in detail

Customer Experience

Trusted User

1 days ago
Good service but dissapointed with payment duration as could only have over 13 weeks.its a little bit tight to manage but due to needing the funds to enable me to work, I had no other option but very grateful that I got accepted. I was recommended by my dad and money for him recommending me was taken the next day which I could not fault.

Customer Experience

Trusted User

1 days ago
fast friendly reliable

Customer Experience

Trusted User

1 days ago
Our lady is so friendly and very helpful

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