If you feel that you need to discuss your circumstances please call us on 0800 0960 6064, or write to us at Customer Relations, 1 Godwin Street, Bradford, BD1 2SU and we will be more than happy to assist.
We pride ourselves on putting our customers first - here is how we have made our website and customer services accessible:
We attempt at all times to make our website as accessible as reasonably possible to all our users. To achieve this our website has been developed in accordance with Web Content Accessibility guidelines and the Equality Act 2010. The guidelines are recommendations for making any site more accessible.
If you are worried about debt or would like more information on how to manage your money, there are a number of free, independent organisations which can help.
Below is a list of organisations that can help you if you require additional support with the management of your account:
Please note, we do not receive a fee from these third parties for recommending them, we’re simply trying to assist you, and help find a solution. However, Provident cannot be held responsible for the content on the external sites.