What documentation is needed for your loan application?

If you are accepted in principle, an Agent will visit your home to discuss and complete your loan application, by completing an affordability assessment.

 

At Provident we care about our customers and as a responsible lender, we ensure that any loan applied for is affordable and the repayments are manageable for you. This means that for all loan applications your Agent will need to see proof of your income and get a full understanding of your outgoings.

 

New Provident customer?

If you are a new customer of Provident in order to continue with your application you will be required to provide adequate proof of your ID, address, all income and an understanding of your outgoings.

 

There are several types of ID that are accepted; you are required to provide one form of ID from EITHER A or B.

 

Please note that for ID listed under B, you are required to provide your Agent with evidence of at least 1 approved original document which confirms your FULL NAME AND CURRENT ADDRESS or FULL NAME AND DATE OF BIRTH.

 

Existing customer?

We are continually seeking to improve the service we provide and have made changes to our loan application process. This now means that for all loan applications, your Agent will need to see proof of your income. As they do now, they will also get a full understanding of your outgoings. 

 

All documents used as proof of income must display the income amount you receive. 

Expand each section to see what documentation is accepted

What proof of ID is accepted for an Agent visit? Click here for more info

A. Photographic ID

  • Passport (unexpired)
  • Photocard Driving Licence; Full or Provisional (unexpired)
  • EU Members State Identity Card (Valid/Current)
  • Northern Ireland Electoral ID card (Valid/Current)
  • UK ID Card for foreign nationals (Valid/Current)

 

B. Government Issued documents that are acceptable

Please note the following documents must have your full name on and either your current full address or date of birth.

  • Council Tax Communication - Benefit Letter (within last 12 months)
  • Proof of Residency - Rent Book, Statement / Tenancy Agreement (within last 12 months)
  • Taxi Driver Badge / Licence (Valid/Current)
  • Blue Disabled Drivers Pass / Badge (Valid/Current)
  • National Entitlement Card (Scotland Only) (Valid/Current)
  • Old Style (paper) UK Driving Licence issued by DVLA (Unexpired)
  • Child Benefit, Child Tax Credit, Working Tax Credit Documentation – Benefit Letter / Statement (issued within last 12 months)
  • Income Tax Documentation – PAYE Coding Notice / Tax Notification Letter / Assessment Letter / Statement of Account (issued within last 12 months) Note: P45 / P60 are NOT accepted
  • National Insurance Documentation – NI Credits Letter, Assessment Letter / Statement of Account / Bill (issued within last 12 months)
  • Vehicle Registration Document / DVLA Letter, Vehicle Tax renewal document issued by DVLA (within last 12 months
  • Universal Credit, Attendance Allowance, Job Seekers Allowance, Disability Living Allowance, Income Support Documentation, Pensions Credit Documentation, Personal Independence Payment Documentation, Government / State Pension, Employment Support Allowance , Housing Benefit Documentation, Maternity Allowance Documentation, Educational Financing / Grants Documentation, Carers Allowance Documentation, Cold Weather Payments Documentation (within last 12 months)
  • HM Forces / Police Warrant Card (Valid/Current) (Issued by Police Force)
  • National Entitlement Card (Scotland Only) (Valid/Current)
  • Residency Permit issued by Home Office (Valid/Current)

I'm employed, what is acceptable proof of income? Click here for more info

Proof of income for those who are employed

In order to complete the Affordability Assessment, your Agent will ask to see one or more of the following:

  • Offer of employment (issued within the last 35 days)
  • A payslip(s) from your employer; (issued within the last 35 days)
  • Contract of employment (incl. salary) (issued within the last 35 days)
  • Letter from employer (incl. salary) (issued within the last 35 days)
  • P60 (issued within the latest tax year)

I'm self-employed, what is acceptable proof of income? Click here for more info

Proof of income for those who are self-employed

In order to complete the Affordability Assessment, your Agent will ask to see one or more of the following:

  • Remittance Advice (issued within the last 365 days)
  • HMRC Tax Return Calculation (SA302) (within the latest tax year)
  • HMRC confirmation letter (within the latest tax year)
  • Statement of Earnings (within the latest tax year)
  • Record of Accounts from your Accountant (within the latest tax year)
  • Record of Accounts (Customer Own) (within the latest tax year)

Useful contact information

Self-employed: www.gov.uk/sa302-tax-calculation

Self-Assessment Helpline: 0300 200 3300

I receive my pension, what is acceptable proof of income? Click here for more info

Proof of income for those receiving their pension

In order to complete the Affordability Assessment, your Agent will ask to see one or more of the following:

  • Armed Forces Compensation Scheme (Payslip, Pension Scheme Letter) (issued within the last 365 days)
  • Armed Forces Independent Payment (Payslip, Pension Scheme Letter) (issued within the last 365 days)
  • Other Pension/Annuity (Letter Stating Entitlement, Payslip or Statement) (issued within the last 365 days)
  • State Pension Statement (issued within the last 365 days)
  • Survivors Guaranteed Income (Payslip, Pension Scheme Letter) (issued within the last 365 days)

Useful contact information

State Pension website: www.gov.uk/check-state-pension
HMRC State Pension Helpline: 0800 731 7898

I'm receiving benefits, what is acceptable proof of income? Click here for more info

Proof of income for those receiving benefits

In order to complete the Affordability Assessment, your Agent will ask to see one or more of the following:

  • Attendance Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Carer's Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Child Benefit (HMRC Letter, Working Tax Credit Letter) (issued within the last 365 days)
  • Child Tax Credits (HMRC Letter, Working Tax Credit Letter) (issued within the last 365 days)
  • Contribution Based Jobseeker's Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Disability Living Allowance (Adults) (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Disability Living Allowance (Children) (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Employment and Support Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Guardian's Allowance (HMRC Letter, Working Tax Credit Letter)  (issued within the last 365 days)
  • Housing Benefit (Paid to Tenant Only)(DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Incapacity Benefit (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Income Based Jobseeker's Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Income Support (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Maternity Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Personal Independence Payment (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Reduced Earnings Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Severe Disablement Allowance (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days)
  • Universal Credit (DWP Letter, Jobcentre Plus Benefit Award Letter) (issued within the last 365 days) 

Useful contact information

Child Benefits website: www.gov.uk/child-benefit-number
Child Benefits Helpline: 0300 200 3100


Disability Benefits website: www.gov.uk/disability-benefits-helpline


Tax Credits: www.gov.uk/government/organisations/hm-revenue-customs/contact/tax-credits-enquiries
Tax Credit Helpline: 0345 300 3900

I have none of the above - what other forms of income are acceptable? Click here for more info

Other forms of acceptable income

In order to complete the Affordability Assessment, your Agent will ask to see one or more of the following:

  • Foster income (Confirmation Letter, Remittance Advice)
  • Maintenance payments (Family Based Arrangement Form, Awards Letter) 

What do I need for proof of my outgoings - Click here for more info

Your Agent will ask you how much you spend on outgoings to gain an understanding of your finanical commitments, such as;

  • rent / mortgage
  • food
  • bills and entertainment

Please Note: 

* If a proof of ID document does not have a Reference Number it is NOT acceptable.

 

* If a proof of ID document does not contain either an Issue Date or Expiry Date it is NOT acceptable.

 

* Original proof of ID documents MUST be seen by the Agent: photocopies and internet sourced documentation are NOT acceptable.

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