Please don't worry. Your credit rating is not going to be affected by this. This is our mistake, not yours.
When you do get a visit, you will be able to talk about your loan and future repayments. Until then, don't worry. You will not be impacted by our mistakes.
The recent disruption will not affect you if you apply for a loan in the future. This is our mistake, not yours. There's no need to worry. Any loan request will be considered individually and take into account the disruption to your repayments.